Job Description

Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world!

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this opportunity involves:

As a Facilities Manager at JLL, you'll serve as the primary representative on site, taking responsibility for the day-to-day management of key Western Australia assets and their associated plant and equipment. Your role centers on ensuring that maintenance activities and service deliveries occur seamlessly with minimal disruption to tenants while safeguarding the health, safety, and security of all building occupants and visitors. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this position is integral to that mission. You'll drive operational excellence across your portfolio, maintain the highest standards of property presentation, and champion tenant retention strategies that strengthen relationships and enhance satisfaction. What sets JLL apart is our culture of collaboration, locally and across the globe, and as a Facilities Manager, you'll embody this through your partnerships with property managers, contractors, and stakeholders. This role demands a proactive, solutions-focused individual who can balance strategic oversight with hands-on problem-solving, ensuring compliance with all legislative requirements while delivering exceptional service that reflects positively in client feedback. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this role offers the chance to make a tangible impact on the performance and presentation of premier commercial assets.

Key Responsibilities include:

• Oversee the management and maintenance of building services including fire systems, electrical systems, HVAC, lifts, access control, and building intelligence systems to ensure optimal performance and minimal tenant disruption
• Serve as the key liaison between tenants, property managers, and the Head of Engineering and Operations Services, maintaining strong relationships and promptly communicating incidents, events, or issues that may impact building occupants
• Review and manage property data including energy, water, and waste consumption regularly, establishing standard documentation procedures and identifying opportunities for operational improvements and sustainability initiatives
• Procure and tender contractors for planned preventative maintenance contracts and various capital projects, ensuring competitive pricing and quality service delivery while maintaining compliance with procurement policies
• Conduct regular inspections of common areas, building exteriors, foyers, carparks, fire stairs, and passageways to identify defects, safety hazards, or cleanliness issues, arranging timely rectification and maintaining presentation standards
• Maintain comprehensive building documentation including logbooks, contractor induction manuals, risk and compliance registers, and ensure all procedures are implemented and knowledge of operational systems is current across the team
• Implement and monitor security services, oversee cleaning contractor performance through spot checks, and ensure adequate toiletry supplies and cleanliness standards are maintained throughout the property
• Program and adjust building systems including time clocks for public holidays, access card permissions, and afterhours air conditioning scheduling to optimize tenant comfort and operational efficiency
• Ensure all contractors receive up-to-date site inductions and training, verify permits where applicable, and maintain strict adherence to building rules and safety protocols during all maintenance and construction activities

Sounds like you? This is what we're looking for:

• Demonstrated experience in facilities management with a focus on managing multi-story commercial properties and their complex building systems including fire protection, electrical, HVAC, and building automation systems
• Proven track record in contractor management including procurement, tendering, performance monitoring, and ensuring compliance with contractual obligations and service level agreements
• Strong knowledge of health, safety, and environmental legislation at national, state, and local levels, with the ability to implement and maintain compliance across all operational activities
• Exceptional interpersonal and communication skills with the ability to build and maintain relationships with tenants, clients, contractors, and internal stakeholders at all levels
• Demonstrated ability to assess and manage risks associated with building operations, implement control measures, and respond effectively to emergency situations on a 24/7 basis
• Computer literacy with proficiency in facilities management systems, building automation platforms, Microsoft Office suite, and the ability to learn new technologies as required
• Strong organizational skills with the ability to prioritize competing demands, manage multiple assets simultaneously, and maintain accurate documentation and reporting
• Relevant tertiary qualifications in facilities management, property services, engineering, or a related discipline (preferred)
• A proactive, achievement-oriented approach with a practical "can do" attitude, flexibility, and a commitment to being a collaborative team player who kicks goals for clients

Benefits:

Great employee discounts off fitness, wellbeing & other renowned brands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

Premium offices

What you can expect from us:

As an organization, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number REQ530340

Location:

Remote –Perth, WA

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

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