Event Staff | Part-Time | Liacouras Center (Temple University) Job at AEG Presents, Philadelphia, PA

  • AEG Presents
  • Philadelphia, PA

Job Description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

Event Staff members assist the Events Department with executing and overseeing guest services, ticket taking, and act as a liaison between the event manager/coordinator to the guests for each event.

This role pays an hourly rate of $14.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities
  • Ability to direct and lead providing excellent customer service
  • Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
  • Assist guests for entry and exit into the complex
  • Scan tickets and greet guests
  • Assist fans in locating seats, access around the complex, and provide answers for any questions when asked
  • Being alert and proactive to potential hazards and reporting incidents when they occur
  • Monitor your assigned area for issues and opportunities to make an unforgettable experience
  • Respond to all guest concerns/complaints promptly and in a professional manner
  • Assist guests in ADA accessible seating sections
  • Enforce all building policies and procedures to ensure a safe environment for all guests
  • Manage the foot traffic flow of large crowds
  • Be knowledgeable about complex emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency
  • Perform other duties or tasks as assigned
Qualifications
  • Experience in a hospitality or entertainment environment is preferred
  • You must love working with and helping people
  • Ability to stand for long periods of time
  • You must be able to maintain a positive attitude while handling difficult situations
  • Flexible schedule: Availability to work most events
  • Evenings & Weekend availability is needed; holidays as needed

Job Tags

Part time, Flexible hours, Weekend work, Afternoon shift

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